Service POS Operations - Flipbook - Page 97
Creating New
Customers
18. Introduction
The CRM module contains details of customers, vehicles and companies. It is essential to keep this
database up to date so when a new customer visits the dealership, a new customer record must be
created. This allows the tracking of transactions and contacts so marketing activity is both relevant and
cost effective.
Creating New Customers
05.008.01.L1 – srew 08/08
Page 97 of 228
