Service POS Operations - Flipbook - Page 20
Access POS
module
Search for vehicle
Vehicle found?
N
See process
05.008.02.L1
Creating New
Vehicles
Y
Search for the
correct customer
N
Is attached
customer
correct?
Y
See process
05.008.01.L1
Creating New
Customers
N
Does the
customer
exist?
Select appropriate
account No.
Y
Select customer
Select relevant
phone No.
Make decision to
overwrite
customer details
Decide whether to
use existing WIP if
appropriate
Examine & action
casefile if
necessary
Go to proces
05.002.02.L1
Adding
Labour Lines
Create WIP Header
05.002.01.L1 – srew 08/08
Page 20 of 228
