Service POS Operations - Flipbook - Page 144
Create new WIP
header using
details from
original invoice
Recreate original
abour lines as
negative allowed
& taken times
Remember the labour rate
may have changed since the
original invoice was
produced, and may need to
be amended.
Recreate original
parts lines with
negative quantities
Using Kerridge
Tills?
N
Y
Is the refund
coming from
the till?
N
Y
Click on the next
blank line in the
payment grid
Record refund
amount and how
made
The document is in fact a
negative value invoice
Click on Invoice to
create new credit
note
Reload the WIP
Recreate the parts
& labour lines
again, as
positives
Amend account
number if required
Invoice
positive lines
to appropriate
account
Manual Credit Notes
05.009.03.L1 – srew 08/08
Page 144 of 228
