Service POS Operations - Flipbook - Page 134
STEP 2
Click on the 8Action9 button to open the action screen.
If the till function is being utilised and a refund is being given from the till, this must be
recorded by clicking on the first available line in the payment grid.
Note: Because payment is going out of the till, the amount must be keyed in as a
negative.
Having recorded the refund (if tills are being used), click on the 8Full9 credit note button
Then confirm the action by clicking on 8Print Credit Note9.
Depending on the set-up of the system, a credit reason may need to be supplied. If so
the 8Credit reasons9 screen will be displayed. Select the most appropriate reason and
click on the OK button to continue.
Full Credit Note
05.009.01.L1 – srew 08/08
Finally a small window opens asking if you wish to pass the credit
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