Sales and Purchase Ledgers - Flipbook - Page 125
Refunding a Customer
Introduction
The Cash Posting & Allocation function caters for a wide variety of transactions, including the posting of customer
payments.
The following is a comprehensive list of the transactions and activities that can be processed through this
function:•
•
•
•
•
•
Customer payments
Refunds
Cancelled cheques
Payments on account/unallocated cash
Matching of payments/invoices/credit notes
Discount and Write offs
There are three tabs, Header, Allocations and Post on account. All the necessary allocations, maintenance and
corrections can be carried out using these tabs to ensure the accuracy of the account detail.
This process looks at using the Cash Posting routine to refund a credit balance on a customer9s account. By
entering the bank account from which the cheque is to be drawn and a negative amount, the correct accounting
entries can be made and the posting viewed directly on the appropriate bank account.
Refunding a Customer
01.01.005.05 – pwise – 01/06/06
Page 125 of 342
