CRM Phase 3 - Flipbook - Page 92
STEP
PROCESS
STEP 5
Enter an email address or mobile telephone number and type in some text:
STEP 6
Click on the Send icon from the toolbar.
STEP 7
To send the mailshot to all customers listed, click on File from the toolbar followed by
Print menu and select Send Emails or SMS. Prompted will be the following message:
STEP 8
Click on Yes to send. To view the number of records selected and sent click on the
Main tab.
Note: If the campaign is for SMS a total cost of the mailshot can be viewed here.
This is derived from a System Parameter setting.
Campaigns – Email and SMS
02.030.12.L3 9304E
Page 92 of 108
