CRM Phase 3 - Flipbook - Page 90
Email and SMS
Campaigns
Note: The letter tab heading
changes to either Email or
SMS
Within the Main tab
select the campaign
type of:
E = Email
S = SMS
Type in the text
required
Build the selection of the
enquiry and process, refer
to process 02.030.05 L2
Basic Selection or
02.030.09 L2 Advanced
Selection
Click on File
followed by Print
menu and select
Test Email or SMS
YES
Test an Email or
SMS?
Enter an Email
address or mobile
telephone number
NO
Click on Send
To send the campaign
click on File followed by
Print Menu and select
Send Emails or SMS
Click on Yes to
confirm and the
campaign is sent
Campaigns – Email and SMS
02.030.12.L3 9304E
If the campaign is for SMS,
based on a system
parameter the cost of the
SMS campaign can be
displayed at the foot of the
Main tab
Page 90 of 108
