CRM Phase 3 - Flipbook - Page 89
Campaigns – Email and
SMS
19. Introduction
Within the Main tab the facility to also send either E-Mail or SMS text messaging campaigns exists.
Note, In order for the customer record to receive either type of campaign the record must exist with either an EMail address or a mobile telephone number. There is also a system requirement for sending E-Mails and SMS
text messaging outside of your internal system.
Campaigns – Email and SMS
02.030.12.L3 9304E
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