CRM Phase 3 - Flipbook - Page 27
Campaigns – Creating
the Campaign Letter
4. Introduction
The letter option provides a basic word processing utility, including standard facilities like word wrap, cut and
paste, bold, italic, underline and fonts. In addition, data fields can be inserted anywhere in the text of the letter in
such a way that when the letter is printed, the contents of the fields will be included, such as vehicle descriptions
and registration numbers. These fields are pulled from the files option listed on the left of the letter screen.
Double click on the field required and the field will be pasted into the letter.
Campaigns – Creating the Campaign Letter
02.030.04.L3 9304E
Page 27 of 108
