CRM Phase 2 - Flipbook - Page 91
Spend Analysis
21. Introduction
This facility provides a total spend analysis for a customer against retail and trade spend helping to gauge
customer product utilisation. Split between vehicle sales, service, parts and daily rentals defining the type of
analysis required which will also detail individual labour and parts logs against jobs raised in P.O.S. including
Vehicle Stockbook invoices and log entries held in Daily rentals.
Define the type of analysis by using the nominal ledger expense codes held in the accounting modules to detail
the sale, discount and cost of sale of a particular transaction.
This analysis can then be viewed against the customer record.
Spend Analysis
02.005.01 L1 9304E
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