CRM Phase 2 - Flipbook - Page 84
Overdue contacts can also
be displayed electronically
within My desktop under
Todays performance refer to
document 02.013.07 L1
Using Today9s Performance
Overdue Contact
Report
Check which printer is to be
used, refer to process
02.003.08 L1 Changing the
Printer
From the CRM
Menu select
Reports and
Enquiries
Select Overdue
contact report
Complete the
prompted
questions as
required
Click on OK
Overdue Contact Report
02.003.10 L1 9304E
Page 84 of 205
