CRM Phase 2 - Flipbook - Page 80
STEP
PROCESS
STEP 1
From the CRM menu, select Reports and enquiries.
STEP 2
Select User defined reports menu.
STEP 3
From here, select the required menu option, this will depend upon where the report
has been positioned, in this example, it is held within the Sales menu.
STEP 4
Select Contact analysis report.
Contact Analysis Report
02.003.12.L1 9304E
Page 80 of 205
