CRM Phase 2 - Flipbook - Page 78
STEP
PROCESS
STEP 1
Targets can be displayed either individually or against actuals to obtain a comparison.
Within the Statistics tab in My desktop select the
view required:
STEP 2
icon and select the
When Actuals and Targets is selected the view is shown like this, targets are shown in
blue:
NOTE:
The targets displayed is dependant upon set up required within Miscellaneous
options and is covered in the CRM Advanced Users process notes.
Actuals vs Targets
02.013.09.L1 9304E
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