CRM Phase 2 - Flipbook - Page 180
Creating and Deleting a
Look-up Code
37. Introduction
Various codes held within Miscellaneous options will enable the analysis of customer types and identify them
accurately for the use within CRM extraction and reporting procedures such as Campaigns and Mailshots. An
example of the types of look-ups is shown below:
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Company position codes
Type of business codes
Source of business codes
Company status codes
Title codes
Loyalty cards
Loan car options
Creating and Deleting an Extra Details Look-up
02.012.02.L1 9304E
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