CRM Phase 2 - Flipbook - Page 101
Printing a Customer
Letter Template
23. Introduction
Customer letter templates allows the sending of a 8one-off9 letter to a selected customer record. Each letter that is
sent has the option to be recorded within the customers contact history along with a copy of the letter printed.
Printing Customer Letter Template
02.015.01.L1 9304E
Page 101 of 205
