CRM Phase 1 - Flipbook - Page 19
STEP
PROCESS
STEP 1
From within My desktop select My tasks.
STEP 2
To the foot of the screen select Compose new mail.
STEP 3
Enter the recipients e-mail address and copy address as required, alternatively click
on the To button to select from a list of users.
STEP 4
Enter a Subject followed by the details of the message.
STEP 5
If a file attachment is required, click on the paperclip icon
document from the file list.
and Select a
STEP 6
When ready, select Send
Outbox.
Sending an Email
. The email will now display within the folder
02.013.02.L1 9304E
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