Autoline Dealer Management System - Flipbook - Page 7
Wo rksh o p Man agem en t
Autoline Workshop Management has been designed to optimise workshop capacity by
simplifying how the technicians, skills, repair and service types and loan vehicle resources
are allocated.
The system provides real-time visibility and control of all repair activities. Close monitoring of
workshop activity can have a positive effect on both revenue generated and profitability.
Max im isin g w o rksh o p capacity
Autoline uses pre-defined shift patterns, teams, skills and efficiencies to accurately
calculate workshop capacity.
Servicing and repair work can be booked in quickly - with or without a loan vehicle.
The booking-in process automatically allocates repairs to the most appropriate technicians.
This ensures maximum utilisation of available workshop hours.
Autoline provides a holiday planner to view, add or alter absences. Workshop capacity is
automatically reduced when technicians have absences booked.
Effective co n tro l o f tech n ician ’s tim e
Technicians can use a touch screen, keyboard or PDA to record activity.
The system can provide for 24-hour operations.
Workshop controllers have real time visibility of all workshop activity, repair order progress
and unused capacity.
Non arrivals or delayed repairs are colour-coded for easy identification.
Customers can be advised of repair progress or completion via text message.
In creasin g w o rksh o p perfo rm an ce
Autoline provides real time management information for workshop controllers via a visual
reporting tool.
Workshop Management reports focus on the day-to-day control of technician productivity
with a detailed breakdown of attended and charged-out time, idle time, absences and holidays.
Key performance indicator reports provide graphical illustrations of utilisation, efficiency,
productivity and labour recovery rates across different teams and locations.
‘Autoline W orkshop Managem ent helps to ensure that
the workshop and its resources are m anaged and
used effectively.’
