Autoline Dealer Management System - Flipbook - Page 6
Service Man agem en t
Autoline incorporates comprehensive tools for managing a dealership’s servicing and
workshop operations. Repair orders are created, managed and invoiced within the Point of
Sale module. The user is provided with a consistent view of all work in progress jobs which
operate seamlessly with the Workshop Management and CRM modules.
Repair o rder facilities
Autoline provides total flexibility in compiling repair orders, using a combination of parts,
labour, menu pricing, sublet work, oils and consumables.
A wide range of service pricing arrangements can be configured within the Autoline system
with optional customer categories, price levels, discounts and special contract terms.
Fixed price repair terms or negotiated discounts can be set using a controlled process to
maintain profit levels.
Customers can be provided with a detailed breakdown of the repairs undertaken on
their vehicle.
Autoline manages any sublet work undertaken by third parties. This can be included within
the price of the repair order. The order and payment for these services are integrated to the
supplier accounts.
Multiple in vo icin g so lutio n s
Related repairs such as warranty and service contracts can be grouped together to provide
a menu price layout.
Autoline can produce separate invoices for different requirements on the same repair order.
These are charged to specified sales ledger accounts to accommodate warranty claims,
manufacturer initiatives and internal charges.
Autoline automatically updates sales history to the relevant accounts for onward analysis.
Service history and reminder information is automatically updated by the invoicing process.
This information populates the CRM record which is available to all users.
Lo an veh icle m an agem en t
Autoline provides an integrated loan vehicle booking function. This enables the reservation
of a loan vehicle to take place at the same time as a service or repair booking.
All booking information available is displayed in a simple easy-to-use colour-coded calendar.
Key details such as mileage, fuel level, damage and driver licence details are recorded on
vehicle collection and return. This helps to ensure that any unexpected costs can be
identified and recovered.
‘Autoline supports a dealership in looking after its custom ers
and their vehicles professionally and efficiently.’
